Pre-Sales Engineer

Pre-Sales Engineer (Cybersecurity)

Location: UAE / Middle East (Hybrid)

Company: ITHR

ITHR is a cybersecurity services company helping organizations across the UAE and Middle East strengthen their security posture through practical, outcome‑driven programs.

We work closely with customers to design and deliver security solutions that are implementable, measurable, and aligned to real operational needs.

We are looking to add a technically strong, customer‑facing Pre‑Sales Engineer who can lead discovery, shape solutions, run demos/POCs, and support proposals—while partnering closely with sales and delivery teams.

As a Pre‑Sales Engineer (Sales Engineer – Technical), you will be the technical owner during the pre‑sales cycle—supporting customer engagements from the first meeting through solution design, demos/POCs, proposal development, and handover to delivery.

You will build customer trust, reduce technical uncertainty, and help close opportunities by clearly connecting technical capabilities to measurable business outcomes.

• Lead technical discovery sessions to understand customer environments, pain points, constraints, and success criteria.
• Design solution approaches and service scopes aligned to customer requirements and delivery feasibility.
• Deliver technical presentations, workshops, product/service walkthroughs, and proof‑of‑concepts (POCs).
• Support sales with technical qualification, objection handling, and solution positioning.
• Develop technical content for proposals and RFP responses (architecture diagrams, solution narratives, assumptions/dependencies).
• Act as the technical liaison between customers, sales, and delivery to ensure clean handovers and scope integrity.
• Stay current on cybersecurity technologies, threat landscape trends, and best practices relevant to customer engagements.

• 2–4+ years of experience in a Pre‑Sales / Sales Engineer / Solutions Engineer role within cybersecurity.
• Strong foundational knowledge across core domains: networking, endpoints, identity, cloud basics, and security logging/monitoring.
• Excellent communication and presentation skills, comfortable engaging both technical and business stakeholders.
• Ability to translate technical concepts into business value (risk reduction, operational improvement, compliance alignment).
• Bachelor’s degree in Computer Science, IT, Engineering, or equivalent practical experience.

• Hands‑on exposure to any of the following: SIEM / XDR / EDR, SOC operations, Vulnerability management, Incident response, IAM / PAM, Cloud security, Network security, Email security, DLP / DSPM.
• Experience preparing customer‑facing solution documentation and responding to RFPs.
• Relevant certifications such as Security+, CCNA, AZ‑900, AWS CCP, or vendor‑specific certifications.

• Competitive compensation + performance incentives – Strong base salary with deal‑based incentives tied to impact.
• Hybrid flexibility – Balanced hybrid/WFH model aligned with customer workshops and demos.
• Training & certification budget – Dedicated annual budget for cybersecurity learning and certifications.
• Hands‑on technical exposure – Work on real‑world customer challenges across modern security stacks and services.
• Strong collaboration culture – Direct access to delivery teams and leadership to design realistic, win‑worthy solutions.
• Clear growth path – Progression into Senior Pre‑Sales, Solutions Architect, or Practice Lead roles based on performance.
• Execution‑driven culture – Cyber‑focused team that values technical credibility, ownership, and accountability.

• Send your CV along with a short note covering:
  • Your pre‑sales experience (discovery, demos/POCs, proposals/RFPs)
  • The cybersecurity domains and tools you’ve worked with