Project Manager, IT Business Analyst, IT Project Manager

Overview

🚀 Want to join a hypergrowth scale-up? For over 20 years, Dili Trust has been digitizing the legal departments of major corporations. With our high-performing SaaS platform, everything is centralized, automated, and secured. Already a leader in France, Italy, and Spain, we are now accelerating our expansion in Europe, North America, the Middle East, and Latin America. Our goal? To become the first Legal Tech Unicorn and transform the global market.

Our clients? 3,000 companies across more than 50 countries — including 80% of the CAC 40! We enjoy strong visibility and long-lasting market recognition.

🔥 A product that makes a real difference: Our SaaS platform perfectly meets market needs and covers all legal department challenges. As a pioneer in AI and machine learning in Legal Tech
, we integrate artificial intelligence to revolutionize lawyers’ daily work.

📈 Explosive growth in a booming market: Dili Trust has been growing +40% every year since 2020
! And legal digitalization is only just beginning. Thousands of companies are looking for a simple, powerful, and secure solution — and we already have it in our hands!

🌍 Unlimited potential: Dili Trust follows a fast and agile international expansion strategy
, establishing a strong presence in high-growth markets to become a global leader in legal solutions
.

As a Senior Project Manager, you will join the CSM-Project (onboarding) team based in Dubai (JLT). You will play a key role in project management, acting as a central point between customer satisfaction, operational efficiency and adherence to timelines.

• Managing strategic projects ranging from 3 to 12 months (planning, resources, communication)
• Supporting customers through change management (expert consulting, change management, expectation management, customer education)
• Advising on application setup and configuration, with strong expertise in the product suite and internal tools
• Training customers
• Building and maintaining a trusted relationship with clients
• Connecting technical experts with clients (customer data migration, interface implementation)
• Applying our agile project management methodology
• Communicating with various stakeholders: client teams (business, IT, etc.) and Dili Trust teams (application support, R&D, etc.)
• Developing business expertise (corporate law, contract and litigation management, governance body management)

• You have at least 5 years of experience in application project management with clients
• You understand the challenges and context of SaaS implementations
• You are able to lead a project team to success
• You embody the company’s values and standards and can serve as a reference for other project managers
• You communicate clearly, precisely, and appropriately with both internal and external stakeholders
• You have a strong understanding of customer needs and expectations
• You have strong negotiation skills to defuse potential conflicts
• You are able to take a step back and put challenges into perspective before proposing suitable solutions
• You have strong analytical skills to quickly identify bottlenecks and solve problems while keeping operational and business issues in mind
• You are Native Arabic speaker and fluent in English;
  French is a plus
• You are autonomous and enjoy working in a team

• Talent Acquisition
• Head of Customer Success
• Chief Customer Officer

Our culture: a solid foundation for sustainable growth. At Dili Trust, hypergrowth goes hand in hand with kindness. Our values unite us and drive us to go further:

• Trust – Our DNA, ensuring transparency and integrity.
• Inclusion – Every voice matters, every talent has a place.
• Hands-on spirit – Resilience, initiative, and action are our engines.
• Excellence – We aim for impact, performance, and innovation.
• Team spirit – Alone we go fast, together we go far.

Why join us? (Benefits may vary by location)

• With our remote work policy
  , alternate between home and office for the best work-life balance.
• Competitive salary
  , profit-sharing, and quarterly bonuses to reward your performance.
• Certified “Happy at Work” and “Tech at Work” every year since 2019 — Dili Trust offers a fulfilling and stimulating workplace!

Salary: 20,000 د.إ - 50,000 د.إ a month

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.