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Operations Support Executive; Arabic Speakers
Job Description & How to Apply Below
An Operations /
Application Support Executive is responsible for maintaining, troubleshooting, and ensuring the smooth functioning of business applications. They provide technical support to end-users, resolve application-related issues, and work closely with the development and IT teams to enhance application performance.
- Provide first‑line support for business applications and resolve user issues promptly.
- Monitor application performance and identify potential issues.
- Work with developers and IT teams to troubleshoot and fix technical issues.
- Conduct user training and create support documentation.
- Ensure all application‑related incidents are logged and tracked.
- Manage software updates and patches to ensure optimal performance.
- Analyze user feedback to improve application functionality and user experience.
- Strong understanding of business applications and IT systems.
- Excellent problem‑solving and analytical skills.
- Good communication and customer service skills.
- Ability to manage multiple tasks and prioritize effectively.
- Experience in application support or a related field is preferred.
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