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Technical Support

Fintech Customer Support Leader - Service Excellence & Ops

Job in Dubai, Dubai, UAE/Dubai
Listing for: Raseed Invest Limited
Full Time position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    Technical Support
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading fintech company in Dubai seeks a Customer Support Manager to lead a team and enhance customer satisfaction. The role involves overseeing support operations, implementing strategies, and resolving complex issues. Candidates should have at least 5 years of customer support experience, with 3 years in leadership roles, along with excellent problem-solving and communication skills. This position offers a dynamic work environment and a chance to contribute to one of MENA's fastest-growing fintech brands.
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