IT Contracts Manager

UK or EU based candidates are highly preferred

• Draft, review, and negotiate a broad range of IT agreements, including MSAs, SLAs, software licensing, cloud services, hardware procurement, support contracts, renewals, and amendments
  .
• Partner closely with the CIO and IT leadership on upcoming initiatives, vendor selection, and commercial decision-making.
• Conduct full reviews of existing vendor contracts to ensure alignment with operational requirements, security standards, financial controls, and current operating models
  , identifying risks, outdated terms, and improvement opportunities.
• Lead end-to-end RFPs, tendering processes, and supplier evaluations in collaboration with IT and Procurement teams.
• Own and maintain a comprehensive IT contract register
  , ensuring visibility across renewals, expirations, obligations, risks, and key commercial terms.
• Monitor supplier performance against service levels (SLAs/KPIs) and promote escalation to relevant stakeholders to resolve underperformance.
• Ensure vendor compliance with internal requirements around information security, privacy, data protection, and regulatory obligations
  .
• Work with Finance on budget planning, PO tracking, forecasting, and invoice validation
  , ensuring contract terms are reflected accurately in spend.
• Identify commercial and operational risks early, recommending practical mitigations and continuous improvements.
• Ensure all agreements adhere to internal governance frameworks, legal requirements, and Info Sec standards.
• Support internal audits, governance reviews, system implementation work streams, and due diligence exercises related to IT suppliers.
• Prepare executive-level briefs and summaries for the CIO covering negotiations, renewals, key risks, supplier performance, and strategic contract decisions.

• Strong track record managing technology vendor contracts
  , including software, cloud, and IT services.
• Skilled in commercial negotiation
  , risk mitigation, and stakeholder management.
• Solid understanding of cybersecurity, data privacy, and software licensing models
  .
• High attention to detail with the ability to identify and mitigate contractual, compliance, and operational risks.
• Confident supporting senior leadership, including CIO-level stakeholders
  , in fast-paced environments managing multiple contract cycles.

Reports to:

CIO

Mid-Senior level

Full-time

Legal and Administrative

IT Services and IT Consulting

Location:

Dubai, United Arab Emirates