Intelligence Analyst

Zero Fox is seeking a creative, results-driven Intelligence Analyst with strong analytical skills, regional expertise, and language capabilities. The ideal candidate excels at online investigations, connecting the dots to deliver actionable threat intelligence across cyber, physical, reputational, and compliance domains. You’ll assess risks, analyze trends, and provide clear, proactive reporting to support critical client protection. This role requires critical thinking, discretion, and a passion for fast-paced, mission-driven work that strengthens long-term client trust.

Role and Responsibilities:

• Leverage your analytical skills and tradecraft;
• Proactively update the Client’s Zero Fox Platform, creating reporting that clearly shows the effectiveness of their solution, providing ongoing education, and being the internal Zero Fox advocate for your Clients needs;
• Assist in customer care and all production aspects, covering the range of assigned duties. Support and/or lead recurring deliverables and touchpoints
• Provide security alerts, short and long-form intelligence reports, and investigative summaries;
• Focus on customer-specific collections metrics, key observables, and other quantifiable datasets to support value-add.

Intelligence-Specific Requirements

• General experience in threat intelligence
• Understanding of the threat intelligence lifecycle
• Experience in writing both brief and long-form intelligence and investigative reports
• Experience in orally delivering intelligence briefs or presentations in English and Iraqi Arabic
• Experience in analyzing and synthesizing large amounts of data and information to turn it into actionable intelligence

Analyst-Specific Requirements

• Ability to convey complex ideas, trends, and information in a simple way
• Experience servicing or working face-to-face with Clients
• Ability to liaise between various internal and external teams
• Ability to navigate Client issues, incidents, and culture in a respectful and timely manner
• Ability to assess, write, and communicate in an informed, objective, and timely manner
• Ability to quickly and effectively respond to requests and meet deadlines
• Proven use of discretion when making important decisions
• Strong organizational skills and ability to prioritize and track multiple projects in tandem
• Strong attention to detail and proven research skills
• Strong data analysis skills
• Ability to translate Client requirements into tactical and operational processes
• Quick ability to adapt and recommend solutions as needed based on evolving situations
• Ability to be highly collaborative but also work independently

Tooling and Technology Experience Qualifications

• Direct Client advocacy and engagement experience in post-sales or professional services functions
• Provide advice and guidance as the subject matter expert to ensure successful ongoing usage of and value from the Zero Fox platform
• Ability to assist in facilitating requests for new platform configuration and changes to use cases within the Client environment. Work with the Client on an ongoing basis, attending all recommended calls and meetings
• Design and develop innovative solutions to Client requirements using Zero Fox’s platform
• Deliver web-based training to user groups to support organizational adoption
• Undertake discovery and education activities to identify opportunities for Zero Fox usage across organizational functions and processes
• Assist in functioning as a frontline technical resource for “best practice” and informal Client questions
• Initiate engagement with other Zero Fox resources when needed as a Client advocate to ensure speedy resolution of Client issues
• Maintain current functional and technical knowledge of Zero Fox service options
• Help to document best practices in developing and using Zero Fox solutions

• Native speaker or fluency in Iraqi Arabic (must be comfortable reading, writing, speaking and briefing in this language)

• Experience in open source and social media research, or investigations, typically obtained in 2-3 years; ability to connect the dots
• Creativity in leveraging internet search techniques and methods
• Ability to determine the credibility, value, significance, and relevancy of information from…