Information Technology Specialist

Overview

The ideal candidate is someone with a passion for IT and a desire to contribute to innovation within a dynamic financial services company. In this pivotal role, you'll play a key role in supporting our technology infrastructure and ensuring seamless operation of our IT systems. You'll collaborate with a talented team of IT professionals and business users to deliver reliable and efficient IT solutions.

• Provide technical support to internal users, resolving hardware, software, and network issues.
• Install, configure, and maintain a variety of IT equipment (desktops, laptops, printers).
• Troubleshoot and diagnose technical problems, implementing effective solutions.
• Manage user accounts, permissions, and access controls within IT systems.
• Assist with software updates, installations, and configuration.
• Monitor system performance and identify potential issues for proactive resolution.
• Document technical procedures and solutions for future reference.
• Participate in the implementation and maintenance of new IT systems and technologies.
• Maintain a strong understanding of information security practices and ensure data confidentiality.
• Adhere to established IT policies and procedures.

• Minimum of 2-3 years of experience as an IT Specialist or similar role.
• Bachelor's degree in Information Technology, Computer Science, or a related field (a plus).
• Strong understanding of IT hardware, software, and networking concepts.
• Proficiency in troubleshooting and diagnostics tools.
• Excellent communication, collaboration, and interpersonal skills.
• Ability to work independently and as part of a team.
• Excellent problem-solving and analytical skills.
• Strong organizational skills and time management abilities.
• A valid UAE driving license is a plus.
• Fluency in English and Arabic is a strong asset.

Please submit your CV and a cover letter outlining your suitability for the role and relevant IT support experience.