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Job Description & How to Apply Below
Below Is The Job Description
- Help troubleshoot application issues, OS issues, networking problems, login issues
- Help troubleshoot application issues, OS issues, networking problems and login issues
- Provide general help to other members of the Systems team
- Provide late cover on a rotational shift pattern
- Perform software installs
- Develops and conducts system test plans
- Evaluates the performance of existing systems, identifies and evaluates the suitability of adjustments that will improve performance
- Provides technical support to operations staff and developers during the resolution of production problems
- Evaluates and tests vendor-supplied packages
- Supports the customer in a technical help desk environment with focus on first call problem resolution while maintaining true five-star
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