Guest Service Agent
Job in
Dubai, Dubai, UAE/Dubai
Listed on 2026-03-15
Listing for:
AccorHotel
Full Time
position Listed on 2026-03-15
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Bilingual, Customer Service Rep, English Customer Service
Job Description & How to Apply Below
Guest Service Agent
First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing:
- Greet check-in, respond to requests, and settle accounts while providing exceptional service.
- Take the initiative to add a personalized experience.
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through upselling.
Qualifications:
Your experience and skills include:
- Service-focused personality is essential; experience is an asset.
- Prior experience working with Opera / Opera cloud or a related system.
- Fluency in English & Arabic; additional languages are a plus.
- Bachelor's or diplomas/certifications are required.
- Experience in a 5
* hotel or relevant experience in the hotel industry is a must.
Additional Information:
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Remote Work:
No
Employment Type:
Full-time
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