Guest Relations Officer
Job in
Dubai, Dubai, UAE/Dubai
Listed on 2026-02-07
Listing for:
Accor
Full Time
position Listed on 2026-02-07
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism, Hotel Front Desk, Front Desk/Receptionist
Job Description & How to Apply Below
Company Overview
The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.
Job Description- Perform check IN/OUT of guests using Opera system.
- Welcome and greet guests, answer inquiries and incoming calls.
- Prepare occupancy and guests report
- Maintain group and individual arrival report daily.
- Inform guests of hotel rates and services and create/cancel/confirm reservations.
- Provide information about our hotel, available rooms, rates and amenities
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Proficiency in Opera and Microsoft
- Fluency in English; additional languages are a plus
- Excellent communication and organizational skills
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