F&B Attendant

Overview

Company Description Contemporary, relaxed and imaginative. Avani

I Hotels & Resorts provides the right space for guests who value the details that matter.

The F&B Attendant is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets.

Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area and uphold the privacy rights of the guests.

• Provide prompt and courteous service delivery to all guests as a Hospitality Ambassador for the hotel.
• Contribute to guest satisfaction by ensuring the quality of service and comfort in food and beverage outlets.
• Work as a team within all departments to ensure timely and efficient operation of the food and beverage outlets.
• Maintain complete knowledge of menus, beverages, services and facilities provided by the resort.
• Continuously develop professional skills to further increase guest satisfaction.
• Ensure a safe and hygienic work area and uphold the privacy rights of guests.

• Experience in F&B service (hotel experience preferred)
• Good communication skills in English
• Guest-focused, friendly, and well-presented
• Basic knowledge of food hygiene and beverage service
• Able to work flexible hours and be a team player