Reception Manager
Job in
Dubai, Dubai, UAE/Dubai
Listed on 2026-01-30
Listing for:
RGH-Global | People Services
Full Time
position Listed on 2026-01-30
Job specializations:
-
Hospitality / Hotel / Catering
Event Manager / Planner, Guest Services, Hospitality & Tourism, Front Desk/Receptionist
Job Description & How to Apply Below
We are seeking an exceptional Reception Manager to join a prestigious luxury private members club, where refined hospitality, discretion, and personalized service define the guest journey.
This role is ideal for a passionate hospitality professional who thrives on creating memorable first and last impressions, leads with warmth, and consistently delivers outstanding guest experiences.
Key Responsibilities
- Lead and manage the Reception and Host team, ensuring flawless daily operations
- Deliver a seamless, welcoming, and personalized arrival and departure experience for members and guests
- Build strong relationships with members, understanding preferences and anticipating needs
- Set and uphold luxury service standards and brand etiquette
- Manage reservations, member inquiries, and special requests with professionalism and efficiency
- Train, coach, and develop the reception team
- Handle guest feedback and resolve issues with empathy and discretion
- Collaborate closely with Membership, Operations, and F&B teams
Skills
- Experience as a reception manager, Front Office Manager, or Senior Host in a luxury hotel, fine dining, or private members club
- Strong leadership and people-management skills
- Exceptional communication and interpersonal abilities
- Naturally guest-centric with a polished and professional presence
- High attention to detail and organizational skills
- Comfortable working in a fast-paced, high-expectation environment
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