Coordinator, Luggage - Atlantis Royal

Coordinator, Luggage - Atlantis The Royal (18735)

A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra‑luxury experiential resort in the world.

Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin‑starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.

As a Luggage Coordinator for our Front Services you will be responsible for the activities associated with the guest luggage and general tasks assignment. You will optimize delivery and dispatch times in the most efficient way to ensure exception guest outcomes. You will have to evaluate, record, and report daily operational details to the Assistant Manager, Front Services and ensure a fair and constant distribution of tasks to Bellman while being able to provide five‑tar service in a guest‑facing environment.

The Luggage Coordinator will positively represent Atlantis, The Royal’s professional image and reputation at all times.

To be eligible for this role the candidate must be computer literate, have great organization and planning skills. Excellent verbal and written communication skills, high attention to detail, and the ability to read a social situation and deliver a first‑class experience.

We offer a competitive, tax‑free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

As a Luggage Coordinator you will be part of Atlantis, The Royal, giving you the key to a myriad of growth opportunities considering your career preferences. The possibility to cross‑train within the hotel will allow you to develop your professional and personal skills to continuously learn. Passion for customer service is the driving force for this role.

Atlantis, Dubai, offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world‑class training, career mobility, and internal growth opportunities across the Kerzner portfolio – making this an ideal environment for ambitious individuals seeking a long‑term, fulfilling career in luxury hospitality. Join the A‑Team and discover the extraordinary.