START YOUR JOURNEY WITH US
JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city’s lively downtown district with modern luxury and award‑winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5‑star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe‑inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness centre before easing tired muscles with a massage at Saray Spa.
Sample the flavours of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, our hotel offers 80 000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore Dubai Mall, Burj Khalifa and Dubai Opera, which are all minutes away.
- An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.
- Learning opportunities with some of the best professionals the region has to offer.
- We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.
- A competitive salary with excellent benefits which include accommodation, meals on duty, transportation and world‑class training and development, including leadership development, recognition programmes, discounted accommodation in over 8 000 hotels worldwide, discounted food & drink in all our restaurants and bars, discounts for your friends and family, unlimited career opportunities (internationally and locally), medical and life insurance and amazing support to ensure you have all the tools you require to complete your day‑to‑day tasks. >
- Maintain guestroom history files and complete required housekeeping paperwork, including reports, worksheets, activity logs and checklists.
- Prepare allocation of shift leaders & housekeeping and email it out.
- Print reports – daily rehearsal, VIP arrivals, house status, unresolved traces.
- Add traces on upcoming reservations for any HK requests for the next three days.
- Complete green room tracking and follow up airline rooms with shift leaders, room controllers and room attendants.
- Contact engineering, At Your Service (AYS) or housekeeping leaders directly for urgent repairs.
- Request preventative maintenance or non‑urgent repairs using the appropriate method.
- Assist housekeeping management in managing daily activities of housekeeping and laundry.
- Identify room assignments and type of cleaning required for each.
- Ensure all lost property is found, recorded and stored according to hotel standards.
- Be fully conversant with standard cleaning procedures and the correct usage and dosage of each cleaning chemical.
- Adhere to health and safety regulations and ensure that these are complied with at all times.
OUR EXPECTATIONS FROM
THE ROLE:
Answer the telephone in a courteous and efficient manner, as per hotel standards. Record all incoming calls, requests, tasks and incidents on the log sheet and ensure that they are followed up. Monitor the movements of the bedrooms throughout the day, communicating additions or changes to the room assignments to housekeeping. Hand back ready rooms to reception to ensure that no guests are waiting for rooms.
Monitor and check out of order rooms in the computer and ensure that the reason why they are out of order is known. Maintain a smooth working relationship with staff members of other departments, respond promptly to requests, and document outstanding issues that need to be handled to the manager/supervisor after the shift is complete.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status or any other basis protected by applicable law.
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