Assistant Revenue Manager - F&B and Rooms

Assistant Revenue Manager – F&B and Rooms

Join our Revenue Team at Mandarin Oriental Jumeira, Dubai to drive room and F&B revenue strategy in a luxurious urban resort setting overlooking the Arabian Gulf.

The Assistant Revenue Manager supports the Director of Revenue Management in implementing MOHG revenue management systems, forecasting, budgeting, and pricing. This role bridges analytical work and practical execution, providing daily oversight on pricing, distribution, and demand analysis while collaborating closely with Sales, Reservations, and Marketing.

• Support development and implementation of room revenue management strategies to maximize RevPAR and profitability.
• Prepare and present data for weekly Revenue Strategy Meetings, supporting decision‑making with accurate analysis.
• Monitor market trends, competitor rates, and demand patterns to recommend tactical actions.
• Oversee daily pricing and inventory management in coordination with Reservations and Distribution.
• Ensure pricing decisions align with the hotel’s positioning, rate parity standards, and MOHG guidelines.
• Maintain regular communication with Sales and Marketing to align strategies across all business segments.
• Contribute to accurate monthly forecasts and assist in the annual budget process.
• Track and analyse denied, lost, and cancelled business.
• Ensure revenue management systems and PMS are maintained accurately and efficiently.
• Support daily inventory control, rate loading, and restriction management.
• Review pickup, pace, and channel performance reports to identify trends and opportunities.
• Assist in ensuring pricing logic and room type hierarchy is maintained across all systems.
• Collaborate with Sales and Reservations to accurately load negotiated contracts and promotions.
• Support forecast preparation (3‑day, 10‑day, 30‑day, 90‑day) for transient and group segments.
• Monitor performance of key distribution channels and online partners, ensuring rate integrity.
• Support development of the rooms budget and marketing plan components related to pricing and segmentation.
• Provide analytical support for promotional planning, rate testing, and displacement analysis.
• Offer strong customer focus by delivering service excellence and building relationships with guests, customers, and colleagues.
• Develop, implement and maintain a departmental orientation program for new hires.
• Manage team performance through development plans and monthly monitoring.
• Prepare weekly and monthly forecasts, and analyze month‑end reports.
• Maintain accurate records of room type selling and set targets for the team.
• Participate in departmental and inter‑departmental meetings as needed.
• Support ad‑hoc analysis and projects assigned by the Director of Revenue Management or Director of Commercial Strategy.

• Degree or Higher National Diploma in Hospitality, Hotel or Business Management.
• Minimum of 4 years’ experience in revenue management in a luxury hotel environment.
• Experience with revenue management systems (IDeaS preferred) and property management systems.
• Strong analytical and numerical skills, with attention to detail.
• Proficiency in MS Office, particularly Excel and PowerPoint.
• Excellent interpersonal, verbal, and written communication skills in English.
• Ability to manage multiple priorities in a fast‑paced environment.
• Previous experience in the GCC preferred.

• Learning & Development: customized programmes to support your career growth.
• MOstay: complimentary nights and attractive rates for you and your loved ones.
• Health & Colleague Wellness: comprehensive health benefits and wellness programmes.

Mid‑Senior level

Contract

Accounting/Auditing and Finance – Hospitality Industries

We invite you to help us create exceptional guest experiences and be part of a performance‑driven team.