Housekeeping Attendant

Overview

Join to apply for the Housekeeping Attendant role at SO/ Uptown Dubai
.

• Provide assistance to the guests during their stay and ensure the cleanliness of the guest rooms and public areas as per the hotel standards
• Liaise with the Supervisor and Coordinator to ensure guests requests are attended to in a timely manner
• Take initiative to add a personalised experience for the guest
• Take ownership of guests' privacy and belongings, while ensuring exceptional service
• Personally supervise the end of day closing of the service area and ensure that all equipment is in the appropriate place and nothing is left around which can be hazardous
• Ensure proper stock of guest amenities, cleaning supplies, minibar, clean linen are arranged well on the trolley before starting the work
• Conduct thorough inspections of assigned rooms to ensure they meet the hotel's high standards of cleanliness and presentation
• Report maintenance issues or damaged items to the appropriate department promptly
• Adhere to all health and safety regulations, including the proper use of cleaning chemicals and equipment
• Assist with turndown service in the evenings, ensuring guests have a comfortable and welcoming environment
• Maintain accurate records of cleaned rooms, restocked items, and any special requests fulfilled
• Collaborate with other departments to ensure seamless guest experiences, particularly during high-occupancy periods or special events

• Service focused personality is essential
• Previous experience in a similar role in 5
  * hotel is an asset
• Strong interpersonal skills with a passion for service
• Good communication skills with ability to speak fluent English
• Keen eye for detail and commitment to maintaining high standards of cleanliness
• Basic computer skills for logging completed tasks and communicating with other departments
• Ability to work efficiently in a fast-paced environment
• Knowledge of proper handling and storage of cleaning chemicals
• Discretion and respect for guest privacy
• Ability to work both independently and as part of a team

Ennismore brings together talented teams, from unique brands, to create a culture that is entrepreneurial and purpose-driven in everything we do. We’re the fastest-growing lifestyle hospitality company, and we’re expanding into new countries and cities, creating exciting opportunities. Our purpose is to Inspire Discovery for our guests, and we look to inspire our teams to discover their best self through learning opportunities, to grow and to be inspired to make a positive impact on local communities.

Our culture is purpose-driven, dynamic and inclusive, putting our community at the heart of everything we do. We’re open-minded, we celebrate difference, welcome diversity of thought and accept people for who they are, allowing them to bring their whole self to work. Being part of the Ennismore family comes with perks, including our global discounts programme with up to 50% off stays at our hotels and up to 30% off when eating at our restaurants and bars.