Room Attendant

Responsibilities

• Clean and tidy guest rooms, including changing bed linens, making beds, dusting, vacuuming, mopping, and cleaning bathrooms as per company and brand standards.
• Replenish guest amenities and supplies such as towels, toiletries, and drinking glasses.
• Remove trash, dirty linens, and room service items from guest rooms.
• Clean and disinfect sinks, toilets, showers, bathtubs, and bathroom floors.
• Restock bathroom supplies such as soap, shampoo, tissue, and towels.
• Respond to guest requests promptly and with courtesy, ensuring guest satisfaction.
• Report any lost and found items to the Housekeeping Supervisor or Front Desk immediately.
• Report any maintenance or repair issues such as broken furniture, fixtures, or lighting.
• Ensure housekeeping carts are stocked with supplies and linens at the beginning and end of each shift.
• Maintain proper storage and use of cleaning products, ensuring compliance with safety standards.
• Clean public areas of the hotel, including hallways, elevators, lobbies and other front and back of house areas.
• Adhere to regulations and procedures for the use and storage of cleaning chemicals.
• Report all missing items from room (e.g. Irons/hair dryers, etc.) to the senior Housekeeping team.