Arabic-Speaking Inbound Sales Rep – Healthcare

Nova Voya is a digital healthcare and medical tourism facilitation platform that helps international patients access high-quality medical care around the world. We support patients from the moment they submit an inquiry until they are connected with licensed healthcare providers and clinics.

We are looking for an Arabic-Speaking Inbound Sales Repto contact patients who have submitted inquiry forms, collect relevant information, and guide them through the coordination and booking process.

This is a non-clinical, patient-facing role focused on communication, guidance, and consultative sales. All medical advice and treatment decisions are handled exclusively by licensed healthcare professionals.

• Contact patients who have submitted inquiry forms (inbound leads)
• Collect and document patient-provided information
• Connect the patient with the requested Healthcare Provider in Nova Voya’s network
• Explain the coordination, booking, and next-step process clearly
• Answer non-clinical questions in a professional, empathetic, and reassuring manner
• Follow up with patients and support conversion into active cases
• Maintain accurate call notes and patient records in CRM or internal systems

• 2+ years prior experience working with patients or clients in a healthcare or medical setting
• (e.g., clinic, hospital, medical center, lab, medical tourism, or patient coordination)
• Strong proficiency in English (written and spoken);
  Native Arabic is Mandatory
• Excellent communication and interpersonal skills
• Comfortable communicating via phone, Whats App, and email
• Organized, detail-oriented, and reliable in follow-ups
• Ability to work part-time with flexible hours

• Experience in medical tourism or healthcare coordination
• Consultative sales or patient intake experience
• Familiarity with CRM or patient intake systems

• Base salary (part-time/hourly-based)
• Commission-based incentives tied to successful patient conversions and active cases
• Clear and transparent commission structure, aligned with performance and outcomes

• Base salary plus commission upside
• Opportunity to work with an international healthcare startup
• Meaningful patient-facing work with real impact
• Potential growth into a full-time role as the company scales

Important Note:

This role does not provide medical advice, diagnosis, or treatment recommendations. All medical decisions are handled by licensed healthcare professionals in accordance with applicable regulations.