Territory Lead Instruments

Work Flexibility:
Field-based# We are looking for a Territory Lead for our Instruments division in Dubaï:#
** What You Will Do
*** Promote Stryker products and support customer needs while serving as the resident expert for your product line.
* Build and maintain strong, long-term relationships with surgeons, healthcare professionals, and other key stakeholders in your territory.
* Drive territory performance by developing and implementing strategies that support product adoption, market growth, and customer engagement.
* Conduct customer visits, product demonstrations, and in-field activities based on regional objectives and customer requirements.
* Monitor market trends, competitor activity, regulatory changes, and product developments; share relevant insights with your manager.
* Review customer requests for proposals and prepare complete and accurate material lists aligned with their needs.
* Guide customers through procurement processes (tender, direct purchasing, leasing, external purchasing, etc.) and collaborate with the tender team to support project execution.
* Track product delivery timelines, coordinate installations, and provide post-purchase user training on the product portfolio.
* Attend surgery cases to offer product expertise and in-procedure support when required.
* Manage invoice progress and collaborate with Finance and Accounting to ensure timely collection of payments.
* Receive and communicate customer feedback or complaints, take necessary corrective actions, and report outcomes to all relevant parties.
* Prepare congress and demo materials; ensure proper handling and return of equipment in a sterilized, undamaged condition.
* Coordinate scientific support requests with the marketing department and contribute to regional initiatives.
* Provide assistance to the logistics team when needed.#
** What You Need
*** Bachelor’s degree in business, medical, or a related field.
* 1–3 years of commercial or territory-based experience.
* Experience in a relevant industry or product area.
* Strong communication and relationship-building skills.
* Ability to evaluate information from multiple sources and make sound judgments.
* High sense of responsibility, integrity, and commitment to delivering results.
* Proficiency in English and in MS Office programs.
* Valid driving license.
* Customer-focused mindset and ability to work both independently and collaboratively.
* Openness to change and readiness to adapt in a dynamic environment.

Travel Percentage : 80%
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