Officer; Government Services

1️⃣ Team Leadership

• Support the Senior Manager in supervising the Government Services team.
• Ensure government relations and application processes are managed efficiently.
• Monitor team performance and ensure requests are completed within agreed timelines (SLAs).

• Oversee verification and processing of visa applications and official letter requests in line with regulations.
• Manage workflow to maximize efficiency and processing volumes.
• Ensure accurate maintenance of client information in the Free Zone system.

• Represent the organization in meetings and conferences with government entities.
• Act as the primary liaison between the organization and government authorities.
• Handle high-level, key account, and sensitive cases with government bodies.

• Review departmental operations and implement process improvements.
• Develop and maintain strong relationships with government officials and policymakers