Risk & Fraud Manager; Crypto Casino

About Blitzed

Blitzed is a fast‑growing crypto casino and sports book focused on building a trusted, high‑performance product for players globally. We operate in a fast‑moving environment where fraud, abuse, and payment risk can scale quickly—so strong risk controls and rapid decision‑making are critical.

We're hiring a Risk & Fraud Manager to own fraud prevention, bonus abuse controls, chargeback/dispute management, AML/KYC escalation support (where applicable), and day‑to‑day risk operations. You'll build systems, rules, and processes that reduce losses and protect Blitzed's players and platform—without killing conversion.

• Own Blitzed’s fraud and risk strategy across account security, payments, bonus abuse, and player behaviour.
• Design and maintain risk rules: velocity checks, device/IP signals, geo rules, payment method controls, wagering/bonus triggers.
• Monitor suspicious activity daily: multi‑accounting, collusion, arbitrage, bonus abuse rings, payment fraud, stolen credentials.
• Lead investigations and case management: evidence gathering, decisioning, documentation, and escalation paths.
• Work closely with Payments/Finance on disputes and chargebacks (where relevant), including root‑cause analysis and prevention.
• Partner with Customer Support to create clear playbooks for flags, holds, verification, and comms templates.
• Maintain brand safety and responsible gambling risk controls (flag harmful behaviour patterns; route to correct flows).
• Liaise with vendors (KYC, fraud scoring, payment processors, wallet providers) and optimise configurations.
• Produce weekly/monthly reporting: fraud loss rate, false positives, bonus abuse rate, chargeback/dispute rate, approval rate impact.
• Build a risk ops cadence: dashboards, SLAs, shift coverage needs, incident response and post‑mortems.
• Continuously test and improve: tighten controls on abuse while maintaining strong onboarding and deposit conversion.

• Clear fraud taxonomy + playbooks (what gets flagged, held, verified, banned, or limited).
• Risk rule set implemented and iterated (bonus abuse + payment fraud controls tightened).
• Cleaner metrics: reduced fraud losses/abuse, stable conversion, faster case turnaround times.
• A simple, reliable dashboard + reporting rhythm for founders/ops.

• 3‑6+ years in fraud/risk operations (ideally high‑volume consumer platforms: iGaming, fintech, payments, e‑commerce).
• Strong investigation skills: pattern recognition, evidence‑based decisioning, clear documentation.
• Familiarity with key fraud vectors: multi‑accounting, device spoofing, promo abuse, ATO, payment fraud.
• Comfort with data: pulling reports, analysing trends, setting thresholds, and tracking KPI impact.
• Excellent stakeholder management—able to work with Support, Payments, Product, and Growth without friction.
• Calm under pressure and able to make fast, consistent calls in ambiguous situations.

• iGaming/casino or sports book risk experience (collusion, chip dumping, syndicates, arbitrage).
• Experience with crypto rails and wallets (on‑chain awareness, wallet clustering basics, transaction pattern flags).
• Familiarity with KYC/AML processes and escalation workflows (even if handled by a compliance lead).
• Experience configuring fraud tools / rule engines / KYC vendors

• Fraud loss rate (percentage of deposits / NGR impacted)
• Bonus abuse rate & promo leakage
• Chargeback/dispute rate (where applicable)
• False positive rate (good users wrongly blocked)
• Time‑to‑decision / case SLA
• Deposit approval rate impact (risk vs conversion balance)

• Competitive salary + performance bonus
• High ownership and direct impact on profitability
• Ability to build the risk function and tooling from the ground up
• Flexible working and fast‑moving team