Payments Executive

We're seeking a Junior Payments Executive to support our payments operations and help deliver seamless payment experience for our customers. This is an excellent opportunity for someone looking to build a career in pay, working alongside experienced professionals and gaining hands‑on exposure to the full payment ecosystem.

• Operations Support – Assist with daily payments operations, transaction monitoring, and issue resolution
• Reporting & Analysis – Prepare regular reports on payment performance metrics (success rates, declines, chargebacks)
• Reconciliation – Support payment reconciliation processes and investigate discrepancies
• Vendor Coordination – Liaise with payment providers and processors on operational matters
• Customer Queries – Help resolve payment-related customer issues in collaboration with support teams
• Compliance Support – Assist with maintaining PCI‑DSS compliance and documentation
• Process Improvement – Identify opportunities to improve efficiency and reduce errors
• Project Support – Contribute to payments projects such as new payment method launches or system upgrades

• 0–2 years of experience in payments, finance, operations, banking, exchange or a related field
• Bachelor’s degree in business, Finance, Economics, or related discipline (or equivalent experience)
• Strong analytical skills and attention to detail
• Proficiency in Excel / Google Sheets (pivot tables, VLOOKUP, basic formulas)
• Good communication skills – written and verbal
• Ability to manage multiple tasks and meet deadlines
• Eagerness to learn and grow in the payments industry

• Exposure to payment systems, gateways, or financial operations
• Familiarity with payment methods (cards, bank transfers, digital wallets)
• Basic understanding of payment terminology (authorization, settlement, chargebacks)
• Experience with data tools (SQL, BI tools) is a plus but not required