Senior Onboarding Administrator

Trident Trust is a leading independent provider of corporate, trust and fund services to the financial services sector worldwide, employing over 1,100 staff across a global footprint that spans Africa, the Americas, Asia, the Caribbean, Europe and the Middle East. Client focused and service oriented, we only employ individuals who are professionally minded, committed and able to demonstrate good interpersonal skills.

The Senior Onboarding Administrator will have the responsibility assisting new and existing clients with identifying proper structuring and licensing requirements and carrying out new set-up procedures such as preparation and submission of incorporation and licensing applications with the regulators, completing internal on-boarding processes, performing customer due diligence, updating business development and record keeping systems and others.

• Business Development, Senior Manager

• Manage pipelines of new clients for onboarding and active engagement to crystalise pipelines
• To prepare quotes, proposals and client engagement letters
• To prepare and finalise management agreement for clients being onboarded
• To operate in line with the established client onboarding policies and procedures
• Liaise and follow-up with clients for the on-boarding process, attend to enquiries and queries and collection of necessary documentation, including CDD, to lodge applications
• Be able to complete and review the application on the registrar of companies' platform and the financial services commission platform, perform follow-ups and attend queries, until establishment of the entities
• Liaise with accounting department for issuance of invoice and follow up with client to ensure for timely settlement
• Timely update of pipelines and active deals on Dynamics portal and reporting to Management team
• Ensuring active engagement with internal and external stakeholders and ensure an excellent client experience
• Discuss and escal a challenges with Associate Director / Management team
• To provide any other general administrative assistance to Client Operations team as may require
• Ensure completeness of handing over pack to client operations team
• Ensure compliance with internal systems procedures and processes
• Keep templates up to date and assist with enhancing quality of knowledge base and service delivery
• Assist with marketing and business intelligence initiatives

• Applicants should have a degree in Business Administration, Finance, Law, or related field or be ACCA / ICSA qualified
• At least five (5) years’ working experience in a similar position within the same industry
• Strong understanding of AML regulatory frameworks
• Strong knowledge of compliance regulations (KYC, AML, FATCA, CRS).
• Exceptional attention to detail with strong analytical abilities
• High degree of professional ethics and integrity
• Ability to communicate well and effectively, verbally and in writing, to a diverse audience
• Good interpersonal skills and the ability to communicate with tact and confidence in dealing with people at all levels, both internally and externally
• Build and maintain close and effective working relationships with colleagues
• Proactive, motivated, team player and flexible
• Leadership skills with experience mentoring or supervising junior staff
• Proficient in CRM systems and Microsoft Office Suite

An attractive compensation package will be based upon the successful candidate’s relevant experience and overall suitability of the position.

Applications, which will be treated in the strictest of confidence, should include a full C.V. Please submit to:

• Title:
  
  Hiring Manager
• Office:
  Trident Trust Dubai
• Tel:
• Email:

Alternatively, feel free to apply directly on Linked In through the job post.