Senior Business Analyst- Remittance & Investments

We are looking for a Senior Business Analyst – Remittance & Investments to drive data-led insights and decisioning across our international transfers and digital investment products. This role will focus on performance analytics, funnel and revenue optimization, customer behavior, and operational efficiency. You will translate data into actionable recommendations, support business case development, and partner cross-functionally with Product, Growth, Risk/Compliance, Operations, and Treasury to scale a digital-first experience.

Investment scope will include digital gold and silver products (pricing, spreads, conversion, and retention).

• Analyze end-to-end performance across remittance and investments (gold/silver) to identify trends, opportunities, and risks across acquisition, conversion, usage, and retention.
• Develop and maintain dashboards, reports, and KPIs (volume, revenue, margin, FX/spread, funnel conversion, success rates, repeat behavior, and cohort retention).
• Track and report all KPIs versus budget/forecast, highlight variances, and provide clear drivers and corrective recommendations.
• Support P&L performance management by analyzing revenue, costs, incentives, and contribution margin, and partnering on budgeting and forecasting cycles.
• Own business reporting cadence (daily/weekly/monthly) and deliver concise insights with clear actions and measurable impact. Partner with Product and Growth to define experiments (A/B tests) and quantify impact on conversion, engagement, ARPU, and margin.
• Drive corridor-level performance analysis for international transfers (pricing/fees/FX margin, failure drivers, operational SLAs) and recommend optimizations.
• Drive investment analytics for gold/silver (pricing and spread performance, buy/sell conversion, ticket sizes, frequency, portfolio behavior, and cross-sell from transfers).
• Translate business needs into clear requirements for data tracking, event instrumentation, reporting logic, and process improvements.
• Conduct root-cause analysis on performance drops (conversion, failures, margin compression, churn) and propose corrective actions with owners and timelines.

• Proven 5-8 years of experience as a Business Analyst in fintech, digital payments, remittance, trading/investments, or consumer financial products.
• Strong analytical skills with hands-on expertise in SQL and BI tools (Power BI/Tableau/Looker); ability to build scalable dashboards and self-serve reporting.
• Solid understanding of digital product funnels, cohort/retention analysis, segmentation, and experimentation measurement.
• Good commercial acumen with understanding of P&L and budgeting fundamentals, and performance tracking versus plan (actuals vs budget/forecast, variance analysis).
• Ability to analyze unit economics (fees/FX/spreads, incentives, CAC/LTV) and support business cases.
• Familiarity with cross-border payment concepts (corridors, payout methods, success rates, pricing/FX mechanics) and operational performance drivers.
• Familiarity with investment product concepts relevant to digital gold/silver (buy/sell flows, spreads, pricing, customer behavior, and engagement loops).
• Strong stakeholder management and communication skills; able to convert ambiguous questions into structured analysis and clear recommendations.
• Bachelor’s degree in Business, Finance, Economics, Engineering, or a related field.
• Prior experience in high-growth, digital-only environments and working with product analytics event tracking is preferred.