Credit Controller

Howden, a Chart Industries Company, is a global engineering business that focuses on providing clients with industrial products that help multiple sectors improve their everyday processes. Howden’s core focus is on providing quality solutions for air and gas handling, and it has over a century of experience in doing so.

Howden Middle East, based in Dubai, United Arab Emirates (UAE) is currently looking for an experienced Credit Controller. The Credit Controller with Administrative responsibilities is responsible for managing the credit and collections process, ensuring timely and accurate invoicing, and providing comprehensive administrative support to ensure the smooth functioning of the finance department. The role requires a meticulous and organized individual with strong analytical skills, capable of balancing financial duties with administrative tasks.

Credit Control:

• Credit Management:
  Evaluate and approve new customer credit applications. Conduct credit checks and set credit limits for new and existing customers based on risk assessments. Report on credit risk and ensure compliance with credit policies.
• Invoicing:
  Ensure timely and accurate invoicing to customers. Submit invoices through vendor portals as required. Follow up on outstanding invoices to ensure prompt payment. Manage invoice disputes, working to resolve issues efficiently.
• Collections:
  Proactively manage collections by contacting customers for overdue payments. Negotiate payment plans and settlement agreements. Maintain accurate records of collection activities and customer communications.
• Debtors Review:
  Conduct regular debtors review meetings to discuss overdue accounts and collection strategies. Provide management with regular updates on debtors’ status and aging analysis.
• Reconciliation:
  Reconcile customer accounts and resolve any discrepancies. Prepare and distribute monthly statements to customers.
• Reporting:
  Generate regular reports on credit and collections performance. Provide insights and recommendations to management based on credit risk analysis. Report on credit insurance and ensure all relevant documentation is up to date.

Administrative Responsibilities:

• Documentation:
  Maintain organized and up-to-date credit files and records. Prepare and manage documentation for credit applications, approvals, and adjustments.
• Communication:
  Serve as a point of contact for customer inquiries related to credit and collections. Liaise with internal departments to resolve customer issues and disputes.
• Office Support:
  Assist with general office administration tasks, including scheduling meetings, managing correspondence, and maintaining office supplies. Coordinate with external service providers and vendors as needed.
• Data Management:
  Ensure accurate data entry and record-keeping in the financial systems. Assist with data analysis and reporting for various finance-related projects.
• Event Coordination:
  Organize and coordinate company events, meetings, and training sessions. Manage travel arrangements and itineraries for the finance team.

• Bachelor’s degree in finance, Accounting, Business Administration, or related field.
• Proven experience in credit control, collections, invoicing, and administrative support.
• Strong understanding of credit risk management and financial principles.
• Excellent communication and negotiation skills.
• Proficient in using financial software and Microsoft Office Suite (Excel, Word, PowerPoint).
• High level of accuracy and attention to detail.
• Ability to multitask and prioritize workload effectively.
• Strong problem-solving skills and the ability to work independently.

Howden provides a great benefits package in addition to an attractive salary. It also provides the chance to work in an exciting, fast-paced environment for a global engineering company.