Program Manager - Fraud Transaction Monitoring

Cards Fraud Transaction Monitoring Program Manager

Location: Dubai

Role Type: 6+ months contract

Interested candidates send your CV to na

We are seeking a Cards Fraud Transaction Monitoring Program Manager to lead the strategic delivery and governance of our fraud monitoring program across card products in the UAE. The role focuses on program leadership, stakeholder engagement, and structured execution, ensuring compliance with regulatory and card scheme requirements while driving technology and process enhancements. The ideal candidate will have proven experience in managing complex, multi‑stakeholder programs within financial services, strong governance and risk management skills, and the ability to influence senior stakeholders.

PMP or PgMP certification and familiarity with fraud risk frameworks are highly desirable.

• Define and maintain the program roadmap, objectives, and success metrics for fraud transaction monitoring across card products.
• Establish governance frameworks, steering committees, and reporting structures to ensure transparency and accountability.

• Drive the implementation and enhancement of fraud monitoring systems, rules engines, and analytics platforms.
• Coordinate multiple work streams (technology, operations, compliance) to deliver program milestones on time and within budget.
• Oversee integration of HMS and Cloud-based components within the Transaction Fraud Monitoring ecosystem, ensuring seamless connectivity and vendor‑managed cloud compliance.
• Act as the primary liaison between fraud operations, IT, compliance, and senior leadership, managing relationships with external vendors, card schemes, and regulators.

• Ensure adherence to UAE regulatory requirements (CBUAE) and global card network mandates.
• Monitor program risks, maintain risk registers, and implement mitigation plans.
• Establish robust financial governance by tracking budgets across all phases, maintaining accurate PAR references.

• Develop dashboards and executive reports on program progress, fraud trends, and system performance.
• Present updates to senior management and regulatory bodies as required.
• Provide regular financial reporting and variance analysis to stakeholders, highlighting risks and corrective actions.
• Identify opportunities for automation, process optimization, and advanced analytics within the fraud monitoring framework.
• Lead post‑implementation reviews and lessons‑learned sessions.

• Proven experience in managing large‑scale, multi‑stakeholder programs in financial services or technology.
• Strong knowledge of program governance, PMO standards, and delivery methodologies (Agile/Waterfall).

• Familiarity with fraud risk management, transaction monitoring, and card payment ecosystems.
• Understanding of regulatory frameworks and compliance requirements in the UAE.

Bachelor’s degree in Business, Finance, or Technology;
PMP or PgMP certification preferred
.

Seniority level: Mid‑Senior level

Employment type: Contract

Job function: Finance

Industries: Banking