Technical Sales Engineer

Our client, a leading multinational manufacturing company in the chemical/building materials industry, is looking to hire a Technical Sales Engineer who will primarily focus on Dubai and Abu Dhabi region.

Job Title:
Technical Sales Engineer (Chemical / Waterproofing Industry / Building Material Industry)

Reporting To:
Country Manager

Location:
Dubai, UAE

Budget: AED 10, + Benefits

Key Tasks and Responsibilities:

• Manage and conduct sales of products both directly and in cooperation with existing sales operations, in line with the allocated budget and business plan.
• Expand the customer base in a structured and sustainable way. Identify and approach new customers, ensuring their creditworthiness and financial stability.
• Develop and maintain relationships with key accounts, including senior management. Identify and cultivate relationships with influencers involved in the sales and approval process.
• Build relationships with stakeholders of key projects, clients, and consultants.
• Identify, qualify, and quantify gaps in the market in terms of products and opportunities, and report findings to the relevant divisional product/market manager.
• Report customer complaints according to company procedures, ensuring corrective and preventive actions are documented and communicated to the customer.
• Examine warranty issues with customers and handle major claims; meet with customers and senior managers when necessary to negotiate settlements.
• Provide marketing input (markets, customers, competitors) to management and marketing departments to support promotional and communication plans.
• Produce monthly reports highlighting major projects, orders, competition, key market information, and any customer complaints.
• Maintain regular contact with key customers and major projects to monitor requirements, market conditions, and customer satisfaction.

Quality, Health, Safety & Environment (QHSE)

The job holder is responsible for understanding and applying all related IMS management procedures, incorporating both corporate and local IMS procedures relevant to their activities. Understanding of these procedures will be periodically assessed by the QHSE Manager.

Must Have:

• Bachelor’s degree in Civil Engineering or related field.
• Minimum 3+ years’ experience in the sales of waterproofing products.
• Proficiency in English and Arabic.
• Strong interpersonal and communication skills.
• MS Office proficiency; knowledge of safety standards.
• Technical skills in construction methods and project management.