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Service Advisor

Job in Dubai, Dubai, UAE/Dubai
Listing for: Auto Koorosh
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 120000 AED Yearly AED 60000.00 120000.00 YEAR
Job Description & How to Apply Below

The Service Advisor will be the first point of contact for our clients. You will handle customer inquiries, prepare job cards, coordinate with the workshop team and ensure a smooth experience from vehicle drop off to delivery.

Key Responsibilities
  • Welcome and assist customers professionally
  • Explain services including PPF, tint, polishing and ceramic coating
  • Prepare quotations and job cards
  • Schedule appointments and manage daily bookings
  • Coordinate with detailing team for job progress
  • Provide updates to customers
  • Upsell additional services and packages
  • Prepare invoices and handle payments
  • Maintain customer records and follow up for reviews
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