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Customer Success Mgr./ CSM HelpDesk/Support Account Manager

Strategic Enterprise CSM – SaaS

Job in Dubai, UAE/Dubai
Listing for: Jedox AG
Full Time position
Listed on 2026-02-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Account Manager
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading software company in Dubai is seeking a Customer Success Manager to drive client engagement and satisfaction. This role involves managing onboarding, renewal, and expansion of the client portfolio while ensuring strong adoption of SaaS solutions. Ideal candidates will have 5–7 years of experience in Customer Success and possess excellent stakeholder management skills. The position requires a proactive, customer-first approach in a fast-paced environment.
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