Customer Service Representative

Overview

Company Description Sunrise Capital, established in 2017 and based in Dubai, is a private real estate development company with a mission to create homes that prioritize the lives and stories of real people. With a focus on thoughtful design and quality, Sunrise Capital ensures every project is built with intention, offering better layouts, brighter spaces, and enduring materials. The team works from within the very buildings they deliver, enhancing their developments consistently.

Sunrise Capital is committed to building legacies defined by pride, permanence, and peace of mind, with each project reflecting their core values of clarity and craftsmanship.

This is a full-time, on-site role for a Customer Service Representative located in Dubai. The Customer Service Representative will be responsible for engaging with clients, addressing inquiries, resolving issues, and ensuring overall customer satisfaction. The role involves handling customer feedback, troubleshooting problems, and maintaining a professional and positive demeanor while representing the values and mission of Sunrise Capital.

• Proficiency in Customer Service, Customer Support, and maintaining high standards of Customer Satisfaction
• Ability to provide an exceptional Customer Experience and foster positive relationships with clients
• Strong communication and interpersonal skills
• Problem-solving skills and the ability to handle client concerns effectively
• Previous experience in a customer-facing role is an advantage
• Proficiency in Microsoft Office and CRM systems
• Fluency in English is required; additional language skills are a plus