Customer Service And Call Center Customer Service
Job Description & How to Apply Below
Contact Number / Email Email: (Use the "Apply for this Job" box below). com
Education Level High school - Secondary School
Experience Level Entry level
Employment Type
Full-time
Customer Service And Call Center
We are hiring an Asian Customer Service Representative and Asian Call Center to manage customer queries and complaints.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
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