Head of Customer Success — B2B SaaS
Job in
Dubai, Dubai, UAE/Dubai
Listed on 2026-01-26
Listing for:
Salt
Full Time
position Listed on 2026-01-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager, Technical Support
Job Description & How to Apply Below
A fast-growing fintech/software business in Dubai is seeking a Head of Customer Success to lead post-sales excellence. You will manage a team of Customer Success Managers and work cross-functionally to ensure customers receive maximum value. This role involves overseeing the entire customer journey, driving retention, and implementing strategies for account growth. Ideal candidates have over 8 years in Customer Success, with strong leadership and strategic thinking abilities.
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