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Customer Service Rep

Customer Care Operations Lead

Job in Dubai, Dubai, UAE/Dubai
Listing for: Majid Al Futtaim
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading retail company in Dubai is seeking an Associate Manager to deliver high-quality capacity management and operational support to Customer Care Representatives. This role requires excellent customer service skills and a strong focus on managing both online and offline customer interactions. The ideal candidate will drive service innovation and maintain exceptional standards while optimizing costs. This position supports a customer care operation that runs 12 hours a day, across multiple languages.
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