Front Desk & Customer Relations Executive

Front Desk & Customer Relations Executive

Category:
Customer Service

Career Level:

Experienced (Non-Managerial)

Experience:

2 Years Required

Qualification:

Bachelor's Degree in Business Administration, Hospitality, or any related field. Requires Traveling:
No Salary:
Salary Not disclosed Salary Type:
Per Month Total Vacancies: 1

• car rental
• premier
• automotive provider
• dubai
• dedicated
• luxury fleet
• professional front desk
• customer executive brand
• guest service level
• phone email documentation process flexible options organization front office office software

About King Way Car Rental:
King Way is a premier automotive rental provider in Dubai, dedicated to delivering an unparalleled luxury experience. Our mission is to redefine prestige on the road by offering an elite fleet combined with seamless, customer-centric services.

Role Overview:
We are seeking a polished and professional Front Desk & Customer Relations Executive to be the first point of contact for our distinguished clientele. The ideal candidate will embody the elegance of our brand, ensuring every guest receives a royal welcome and a smooth service experience.

Key Responsibilities:

Greet and assist clients with a high level of professionalism and hospitality.

Manage inquiries via phone, email, and Whats App with promptness and accuracy.

Coordinate booking schedules and assist in the documentation process for car rentals.

Provide clear information about our fleet, rates, and flexible payment options (including Tabby).

Maintain the aesthetics and organization of the front office area.

Requirements:

Excellent command of English (Verbal and Written);
Arabic is a strong plus.

Professional appearance and a positive, "can-do" attitude.

Proficiency in basic office software and CRM tools.

Previous experience in the car rental or hospitality industry is preferred.

Strong communication and problem-solving skills.

What We Offer:

A dynamic and professional working environment within a growing luxury brand.

Opportunities for career advancement and professional development.

Competitive salary package.

Join King Way—where every journey begins with excellence.

King Way Car Rental is in search of talented and motivated individuals for the post of Front Desk & Customer Relations Executive in the field of Customer Service in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have bachelor's degree in business administration, hospitality, or any related field. qualification and atleast 2 years of experience.

The position require car rental, premier, automotive, provider, dubai, dedicated, luxury, fleet, professional, front desk, customer, executive, brand, guest, service, level, phone, email, documentation, process, flexible, options, organization, front office, office, software mandatory skills. This is a Full-Time on rotation job.

King Way Company is one of the best Car Rental Services in Dubai, We always working on offering the best rates and Unparalleled services, Choose freely from our large and diverse fleet of luxury and sports vehicles. You can choose between self-driving or opting for a luxury chauffeur service at the best price ever in the United Arab Emirates. You can benefit from our excellent services, which include not requiring our clients to pay a deposit or insurance upon booking, and we also offer free delivery to all locations.