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SCH Front of House Receptionist
Job in
Dubai, Dubai, UAE/Dubai
Listed on 2026-01-16
Listing for:
Gemsworldacademy Switzerland
Full Time
position Listed on 2026-01-16
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep -
Administrative/Clerical
Job Description & How to Apply Below
- Provide an accurate and full range of information within the category requested (location, curriculum, admission procedure - including booking of tours, tour information, administration, structure, etc.) to ensure the delivery of a quality customer service experience to all callers or visitors to the school.
- Respond to telephone calls and inquiries courteously and be able to direct calls to appropriate school personnel as part of the customer service provider for the school.
- Relate courteously with visitors and provide the appropriate welcome to the school to ensure a positive customer service experience.
- Actively support the Admissions team by contacting inquiries and conversion of new leads to enrolments and updating it in the system (CRM), assist in enrolment events as and when required.
- Maintain open lines of communication to new and prospective parents ensuring that their concerns and feedback are handled effectively and efficiently.
- Complete administration and secretarial tasks as assigned to support the broader Front of House team to achieve their objectives.
- Ensure the GEMS policies, procedures, and codes of conduct are followed at all times.
- Attend staff meetings and serve on committees as required.
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