Gym Receptionist - FIVE Jumeirah Village

Gym Receptionist – FIVE Jumeirah Village

A driven self‑starter with excellent communication, leadership, and organisational skills. An astute creative and critical thinker who conceptualises and implements innovative solutions in a fast‑paced environment. Attention to detail, proactive task execution, and a ‘Can‑Do!’ attitude define this highly motivated go‑getter.

• Previous experience in the gym and spa industry, demonstrating a strong commitment to luxury service standards.
• Creative solutions and ownership of all duties, ensuring an unparalleled experience.
• Ability to become an integral part of the team, pushing boundaries and setting new standards as a dedicated employee.
• Strong familiarity with and understanding of how to safely use and maintain gym equipment.
• Comprehensive understanding of health and safety regulations and best practices in gym and spa operations.
• Commitment to safety, exercising prudence and maintaining an organised work environment.
• Remarkable time‑management and multi‑tasking skills to deliver a five‑star experience even under pressure.
• A hands‑on attitude, fueled by a ‘Can‑Do!’ spirit.

• Answer telephone calls promptly and with a five‑styled flair, providing guests with precise information.
• Handle guests’ questions and concerns with utmost professionalism and courtesy.
• Provide bespoke guidance to guests regarding gym and spa procedures.
• Assist in gathering guest feedback on service quality to elevate standards.
• Ensure all check‑in, check‑out, and payment procedures are handled in accordance with policies.
• Open and close the gym and spa punctually and efficiently.
• Maintain comprehensive records of all guests.
• Maintain a lavish reception area that is impeccably clean and welcoming.
• Ensure the front desk is clean, organized, and conducive to smooth movement.
• Monitor and report maintenance needs promptly.
• Promote spa services actively, including treatments, sessions, retail products, programmes, promotions, and discounts.

FIVE is a committed equal‑opportunity employer. We do not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion, nationality, marital status, or any other basis protected under national or local laws.

• Entry level

• Full‑time

• Other
• Hospitality