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Customer Support Specialist

Job in Dubai, UAE/Dubai
Listing for: Zrtech Solutions
Full Time position
Listed on 2025-11-19
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below

ZRTECH SOLUTIONS is hiring a Customer Support Representative to assist users with product issues, resolve complaints, and provide guidance via chat, email, or phone.

Responsibilities
  • Answer customer queries in a timely, helpful way
  • Track and follow up on support tickets
  • Collaborate with technical teams to resolve issues
Requirements
  • Excellent communication and empathy
  • 1+ year in customer service or tech support
  • Comfortable using CRM or ticketing systems
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