Wedding Specialist – Concierge Lead

Dubai, United Arab Emirates | Posted on 12/29/2025

Wedded Wonderland | Global Luxury Weddings

Location: Remote / Hybrid

Type: Full-time

Wedded Wonderland is a global platform connecting couples with the world’s most beautiful wedding destinations, venues, and wedding professionals. We specialise in luxury, cultural, and destination weddings
, working with couples and businesses across more than 50 countries. Our role is to simplify wedding planning, connect the right people, and create exceptional experiences.

We are now building and expanding our Wedding Concierge
— a personalised service that helps couples find, compare, and connect with trusted venues, planners, and suppliers around the world.

We are looking for a Wedding Specialist to lead our wedding concierge service
.

You will be the person who:

• Speaks directly with couples
• Understands what they are looking for
• Matches them with the right venues, planners, and suppliers
• Makes the process feel calm, organised, and exciting
• You are not expected to plan weddings yourself
• Your role is to guide, connect, and manage the journey

• Speak with couples (email, calls, messaging) to understand their wedding vision, budget, culture, and location
• Recommend and introduce couples to trusted venues, planners, and wedding suppliers
• Manage the concierge journey from first enquiry to successful introduction
• Work with our global network of wedding professionals to ensure a great experience
• Help improve how our concierge works by refining processes and systems
• Collaborate with our internal team (content, partnerships, sales)

• Have experience in weddings, events, venues, hospitality, or luxury service
• Love working with people and solving problems
• Are organised, calm under pressure, and great at communication
• Enjoy matching people with the right solution
• Want to work in a global, creative, fast-growing business
• Care deeply about customer experience
• You do not need to be a wedding planner — but you should understand how the wedding industry works

• 3–5+ years experience in weddings, events, venues, hospitality, or client services
• Strong communication skills (written and verbal)
• Confidence speaking with clients and partners
• High attention to detail and follow-through
• Ability to work independently and manage multiple enquiries
• Comfortable working with systems, CRMs, and processes

• Work with beautiful weddings and destinations worldwide
• Be part of a growing global brand
• Help build a new kind of wedding concierge
• Opportunity to grow into a senior leadership role
• Flexible working environment
• Meaningful work that genuinely helps couples