Business Development Manager

Duties & Responsibilities:

Strategic Account & Portfolio Management

• Own the end-to-end account plan, including stakeholder mapping, whitespace analysis, and quarterly growth planning.
• Drive portfolio penetration across all Arabic.
  
  AI divisions, ensuring balanced revenue contribution and avoiding single-line dependency.
• Act as the primary commercial owner of assigned accounts, ensuring long-term value creation and strategic alignment.
• Build trusted advisor relationships with executive and senior stakeholders across customer organizations.

• Build and maintain a qualified, healthy pipeline across divisions with disciplined stage progression.
• Lead deal strategy, commercial services, pricing discussions, and close-plan execution.
• Drive new logo acquisition (where applicable) and systematic account expansion.
• Escalate risks early and lead structured deal reviews for complex or high-value opportunities.

• Own accurate forecasting and pipeline visibility, ensuring predictability and variance control.
• Maintain CRM hygiene, including accurate values, stages, timelines, next steps, ownership, and evidence of customer engagement.

• Ensure full compliance with pricing, discounting, and approval governance frameworks.
• Guarantee deal readiness prior to closing, including scope alignment, pricing approval, and internal sign-offs.

• Act as the voice of the customer internally, aligning solutions to real business outcomes.
• Lead multi-stakeholder initiatives to resolve client challenges and optimize solution delivery.
• Collaborate across divisions to design bundled, outcome-driven solutions rather than standalone offerings.
• Orchestrate cross-functional teams (Pre-Sales, Delivery, Pricing, Legal) to ensure deal readiness and timely closure.

• Bachelor’s degree in Business, Management, Technology, or a related field.
• 7+ years of proven experience in enterprise sales, business development, or solutions selling within AI, SaaS, IT services, or consulting environments.
• Demonstrated success managing complex, multi-stakeholder enterprise deals.
• A good understanding of Language and Translation services and the challenges faced within the specific market sectors.
• Strong experience in portfolio selling, cross-selling, and solution bundling.
• Excellent analytical, problem-solving, and decision-making skills.
• Ability to perform under pressure and manage multiple high-impact opportunities.
• Excellent in-person and phone-based presentation skills.
• Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.
• Excellent analytical and problem-solving skills.
• Strong verbal and written communication skills.
• Excellent written and verbal communication skills in English.