Solutions Management, KBO and EKQ Product, Snr. Director

Job Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Visa is looking for a senior product leader to become part of the KBO and EKQ Solutions organization, and to lead and strengthen the Visa Consumer Value Proposition team. She or he will provide clear strategic product direction based on subregional priorities, drive initiatives and partner with sales and operations leaders to accelerate revenue growth and attract, develop and retain leadership and talent.

She or he will be an independent strategic thinker adept at setting, driving and ultimately executing priorities. This role requires a candidate with an excellent balance of strategic thinking, business acumen, strong execution skills and leadership and influencing skills. The successful candidate will be a commercial and solution‑oriented team leader with solid technical credibility to navigate product solutions and to educate others about those on an appropriate level of detail.

Day-to-day, the role will:

• Identify, develop, lead and inspire a team of innovative and engaged individuals.
• Manage local product development and ensure localization of global products to cover market needs, and come up with and execute revenue‑generating product strategies.
• Focus on delivering best‑in‑class products and financial performance.
• Partner with other product teams across solutions, value‑added services and beyond on a wide range of diverse product initiatives.
• Communicate cross‑functionally to ensure consumer benefits and product features sales and adoption across all sales divisions (business development, merchant sales and acquiring, digital partnerships), and obtain appropriate operational support.
• Manage and meet business metric performance for products and solutions and for KBO and EKQ scorecards.
• Engage with clients to co‑create new solutions, drive adoption of existing products and manage obstacles effectively.
• Champion Visa values across the organization.
• Manage existing product benefit providers with a view on improving the customer proposition and balancing it with optimizing return on Visa investment.
• Launch new product — including expanding coverage of existing products to new markets as well as creating new variants based on regional requirements.
• Explore continuous improvement opportunities in the value proposition including customer benefits, services and overall user experience.

Responsibilities:

• Lead the CVP team for KBO and EKQ.
• Project manage multiple CVP initiatives including product launches and enhancements — covering business case preparation, system set up, pricing, communication, etc.
• Support KBO and EKQ countries product strategy development through a combination of consumer research, Visa data analysis, tracking usage of existing benefits.
• Support budget management including tracking of program performance and sharing forecasts with finance as per budget cycles.
• Develop CVP addressing new and evolving consumer needs and emerging segments.
• Partner with internal stakeholders such as the CEMEA CVP Hub, Interchange, Pricing, Marketing, Research, Data science, MSA and Country teams and BDs.
• Work with external partners including existing benefit providers and continuously evaluate new options.
• Support initiatives such as benefits resell, enabling clients to differentiate their proposition in the market.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

• 8 to 10 years experience in financial and fintech industries, leading product individuals/teams and delivering on product development agenda.
• Strong understanding of the clients’ business and how it aligns with Visa’s…