Account Manager MEA
Overview
Ready to be part of the Legal Tech revolution?
As the leading SaaS publisher in Europe,
Dili Trust is transforming legal departments worldwide with cutting-edge technology
Our Impact
From General Meeting reports to AI-assisted contract life management, our teams across France, Spain, Italy, Canada, Mexico, and MEA are the driving force behind our global success
We proudly support 2,300 customers in 50 countries, with 80% of them being CAC 40 companies
Our Ambition
To become the first French legal tech Unicorn, reaching a valuation of over €1 billion
Our Recognition
Dili Trust is recognized for offering a positive and stimulating work environment 🌟
We are proud recipients of the “Happy at Work” and “Tech at Work” labels since 2019
Your TasksAs an Account Manager, you will engage with senior executives of multinational corporations as well as mid-sized companies in both the private and public sectors
You will work closely with CEOs, Board members, and management teams to develop and grow strategic client relationships
Acting as a true product expert, you will be the voice of the customer internally, collaborating with sales, development, and marketing teams
As part of your missions- Build and nurture strong relationships with a portfolio of key clients
- Manage contract renewals and ensure long-term customer retention
- Identify and act on upsell and cross-sell opportunities to achieve targets
- Act as a consultant on the product, supporting and guiding clients in their use of the solutions
- Monitor KPIs related to business cases and product usage
- Bachelor’s degree (minimum) with at least 5 years of relevant experience
- Fluent Arabic and English bilingual
- Ability to develop long-term strategic plans for customers
- Excellent presentation and communication skills
- Strong ability to manage all aspects of a project
- Comfortable working in an international, multicultural environment
- Strong desire to learn and become a functional expert on multiple software products
- Versatile, autonomous, assertive, customer-oriented, and a true team player
- Join a fast-growing company in a truly international environment (France, Italy, Spain, Canada, Germany, Dubai & Mexico City)
- 25+ nationalities: a cosmopolitan and multicultural mindset
- Work-life balance matters at Dili Trust
- A key moment to join Dili Trust in terms of growth and opportunities
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