Channel Operation Specialist

Job Description

• Identify, recruit, and onboard new channel partners to expand the Data Center ecosystem.
• Develop and execute channel development strategies to ensure alignment with regional business goals.
• Maintain strong relationships with existing partners, ensuring their engagement and loyalty.
• Set and track partner performance metrics, ensuring alignment with company objectives.
• Drive revenue growth through channel partners by promoting DCF solutions and incentive programs.
• Work closely with channel partners to develop and implement joint business plans.
• Monitor partner sales pipelines and provide support to ensure deal closures.
• Analyze sales data and provide actionable insights to improve channel performance.
• Implement and optimize Manage Partner Relationship (MPR) systems to enhance partner operations.
• Coordinate with internal teams (e.g., supply chain, technical support, marketing) to ensure seamless operations for channel partners.
• Ensure accurate and timely sharing of PSI (Purchase, Sales, Inventory) data with channel partners.
• Develop and deliver training programs to educate partners on Data Center products, solutions, and industry trends.
• Provide ongoing support and technical guidance to partners to improve their sales and service capabilities.
• Organize partner events, webinars, and workshops to foster collaboration and growth.
• Ensure all channel operations comply with company policies and regional regulations.
• Prepare and present regular reports on channel performance, including sales, revenue, and partner satisfaction metrics.

• Bachelor's degree or above from a formal university, 3-5 years or above experience in channel management, sales, or operations within the data center industry.
• English is proficient and can be used as a working language.
• Strong achievement orientation, excellent interpersonal understanding, and communication skills.
• Ability to adapt to a cross-cultural working environment and teamwork.
• Bold in developing new market segments, able to withstand pressure.
• Strong communication and interpersonal skills, with the ability to build relationships across cultures.
• Knowledge of sales project management and operation.

Excellent analytical, problem-solving, and decision-making skills.