Product Manager - Emirati Talent

CBI is looking to hire a Product Manager who will be responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, scan and analyze competition offerings and working closely with sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the Bank’s overall strategy and goals.

• 3 – 5 years experience in Retail Banking
• Good knowledge of the bank’s SOP

• Strong understanding of profitability drivers and market development across the various product life cycle stages.
• High level of analytical skills and ability to understand scientific marketing techniques including surveying and statistical analysis in marketing program development.
• Familiarity with bank’s operations, sales and support environments and a strong customer focus.
• Excellent oral and written communication skills (Arabic and English)

• Develop and implement strategies and marketing initiatives to grow portfolio and product profitability.
• Drive development and acquisition strategies of the sales team and the branches and alternate channels for acquiring and cross-selling with the overall growth in revenue and profit.
• Support in implementing the overall retail lending strategy and annual plan to achieve targeted sales and revenue figures.
• Increase portfolio size and quality to focused product sales and retention leading to improved portfolio profitability and earnings.
• Interface with Credit, Sales, Ops, CCRD, and IT for product enhancements and training of frontline and Credit Policy on policy changes, documentation and planned campaigns.
• Interface with sales channels (DS, branches, Tele-Sales) to develop/ improve channels of sourcing and servicing customers.
• Timely and effective roll out of marketing communications and promotions.
• Enhance customer service through tracking sales and Credit performance vs. agreed standards.
• Qualitative and Quantitative analysis of portfolio and sales performance, to identify specific issues/ gaps, fix unprofitable products and develop strategies to capitalize on opportunities.
• Tracking and analyzing TAT’s in terms of acquiring, approvals and disbursals.

Due to the large number of applications we receive, only those shortlisted for the next step of the recruitment process will be contacted.