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Job Description & How to Apply Below
About the job Commercial Assistant
Location — JAFZA, Dubai, UAE (Office-based)
Job purpose — Provide sales administrative support and key-account coordination for Middle East markets (primary: Iraq, Syria, Jordan; secondary: GCC). Ensure accurate order handling, timely deliveries, and clear cross‑functional communication. SAP knowledge is a plus.
Core responsibilities- Order accuracy (target 98%)
- On‑time shipment confirmations
- Order‑to‑dispatch lead time
- Report timeliness and accuracy
- Days Sales Outstanding (DSO) for assigned accounts
- Promotional budget variance
- Education:
Bachelors in Business, Commerce, Supply Chain or related. - Experience:
2–3+ years in sales coordination/order management (FMCG/food preferred); regional experience in Middle East required. - Languages:
English fluent;
Arabic desirable. - Systems:
Advanced Excel; ERP/CRM experience required (SAP a strong plus);
Power BI advantageous.
- Customer focus, attention to detail, clear communication, organisation, problem‑solving, teamwork.
- Internal:
Sales, Operations, Warehouse, Logistics, Finance, Quality, Head Office. - External:
Distributors, customers, freight forwarders, customs brokers.
- ERP/CRM (SAP preferred), Excel, Outlook, Power BI, document management systems.
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