VIP Sales Manager

Overview

The institutional sales team provides an opportunity to take ownership and build your institutional/high-net-worth clientele. You will be part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for a client that the market has never seen before. If you're in our operations team, you'll have a diverse scope working with stakeholders such as sales traders, account managers and sales managers and be part of scaling up our expanding infrastructure.

As our VIP, Sales Manager, you will be responsible for the acquisition and monetization of high-volume traders within the  Exchange. This role sits at the intersection of Business Development and Premium Client Services, requiring a results-driven individual who can navigate complex financial needs and deliver custom-tailored incentives. You will be responsible for guiding VIP clients toward the right product, attending key industry conferences, and collaborating with internal teams to refine our offerings for the world’s most advanced crypto users.

• Identifying and reaching out to potential VIP clients (high-volume/advanced traders)
• Navigate VIP clients toward the right products and monitor OKRs and KPIs
• Customizing innovative solutions and incentives tailored to high-value customers' needs (e.g., new perks, product features)
• Maintaining ongoing contact with VIP clients, tracking feedback, and recommending product improvements
• Providing timely, satisfactory customer service and issue resolution for VIPs, liaising with internal teams
• Attending conferences and community events to engage with potential VIPs and increase awareness

• Strong network in high-net-worth/advanced crypto traders
• 4+ years of experience in selling premium financial/crypto products to sophisticated users and advanced traders
• Track record of monetizing high-value client relationships
• Demonstrable track record of initiating, managing & monetizing relationships with clients or partners, e.g. driving business results with clients & partners
• Excellent command of professional written & oral English (plus local language); writing & presentation samples are welcome

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.

Are you ready to kickstart your future with us?

Competitive salary

Medical insurance package with extended coverage to dependents

Attractive annual leave entitlement including: birthday, work anniversary

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

Work Perks:  visa card provided upon joining

Our  benefits packages vary depending on region requirements; you can learn more from our talent acquisition team.

Founded in 2016,  serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple:
Cryptocurrency in Every Wallet. Built on a foundation of security, privacy, and compliance,  is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

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is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way.  values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.

We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information.

If you would like more details about how your personal information is processed, please contact us.