Pre-Delivery Inspection Technician | Automotive | Global Aftersales

Job Requisition

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions – automotive, financial services, real estate, retail and healthcare – it employs more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, partnering with over 200 of the world’s most admired and innovative brands.

Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

The PDI Technician is responsible for executing Pre-Delivery Inspections (PDI) and fitting accessories as per established SOPs. The role includes performing minor troubleshooting, polishing cars, and ensuring customer vehicles are delivered pristine and defect‑free. The technician must maintain equipment in optimal working condition, adhere to safety protocols, and strive for zero defects and delays. This position requires active involvement in 5S and Kaizen activities to improve efficiency and comply with company and distributor policies.

Effective communication with team members and the Section Foreman is essential for achieving branch targets and delivering on‑time, quality results.

• Carry out Pre-Delivery Inspections (PDI) and accessories fitment according to Standard Operating Procedures (SOP).
• Perform minor mechanical and electrical troubleshooting on vehicles.
• Conduct polishing of cars to ensure they meet quality standards.
• Keep customer cars clean during PDI, accessories fitment, and polishing processes.
• Maintain all equipment, ensuring they are in proper working condition, including vehicle lifts.
• Follow company safety policies and procedures, reporting any accidents immediately to the Section Foreman.
• Ensure branch targets are achieved every month, and work quality minimizes job stoppages.
• Reduce defective work by ensuring SOP is adhered to in all sections at all times.
• Participate actively in 5S and Kaizen initiatives and activities at the PDI Centre.
• Adhere to company safety policies, including maintaining speed limits and using safe working methods.
• Aim to go the extra mile to meet team performance enhancements and achieve Kaizen goals.
• Communicate effectively with team members and the Section Foreman to strengthen the supply chain and ensure timely delivery of defect‑free cars.

• Expertise in mechanical and electrical systems troubleshooting.
• Strong understanding of vehicle detailing and accessory fitting procedures.
• Ability to effectively implement SOPs and quality control measures.
• Proven skills in team collaboration and process improvement through Kaizen initiatives.

• ITI (Technical school) or Diploma in Mechanical or Automobile Engineering.
• 2–3 years of experience in the automotive service department of a reputed dealership.
• Possession of a Light Motor Vehicle (LMV) driving license from home country, country of residence, or country of previous work.
• Proficiency in customer-focused services, oral and written communication, teamwork, and a commitment to Kaizen‑oriented processes.

A major division of the UAE‑based Al‑Futtaim Group of companies,
Al‑Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of iconic automotive brands such as Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer‑centric approach, constantly pushing the boundaries on innovation, quality standards, and value‑added service across our vast universe of customers—from motoring enthusiasts to fleet operators to contractors.

Our mission is to become the leader in custom‑made mobility solutions by delivering world‑class omni‑channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high‑performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9000‑member strong team, with inspiring possibilities for growth throughout the career path.

This is Al‑Futtaim Automotive and we empower talent to move forward.