Overview
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.
Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role:
- The primary focus of the role will be to receive, process and administer all departmental job costing in accordance with the retail and distributor process requirements and guidelines.
- Return unacceptable job cards to the appropriate department with clear and concise reasons for the rejection of the job card for costing.
- Support the Aftersales department in ensuring the correct invoicing of productive labour, consumables, oils, paint and materials and any sublet items are with the correct and accurate allocation of all job codes, repair incidents and associated repair codes for each repair, to minimise the lost productive time used on diagnostic of repairs, and to conduct all of this whilst operating within the retail and manufacturer guidelines.
- Complete the daily process, review, verification and processing of job cards.
- Ensure that productive working hours are claimed against each repair type and minimise lost productive hours.
- Ensure that each job card meets the distributor recommended operational programs to ensure correct procedure and Kaizen adherence.
- Support the Aftersales department in ensuring the correct invoicing of productive labour, consumables, oils, paint and materials and any sublet items are with the correct and accurate allocation of all job codes, repair incidents and associated repair codes for each repair, to minimise the lost productive time used on diagnostic of repairs, and to conduct all of this whilst operating within the retail and manufacturer guidelines.
Skills
Required Skills to be successful:
- Automotive experience
- Communication skills
- Timely Resolution
- Proficient in Microsoft Office (Microsoft Excel a must)
- Reporting to the Aftersales Manager and will work closely with the Aftersales Team and internal and external stakeholders.
Bachelors Degree or Diploma
3 to 5 years’ automotive experience in a similar role
- SAP Dealer System knowledge
- Experience with invoicing
- Knowledge of automotive parts
A major division of the UAE-based Al-Futtaim Group of companies,
Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands:
Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as Electric Vehicles.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
This is Al-Futtaim Automotive and we empower talent to move forward.
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