Administrator Temporary - Dnata Airport Operations

dnata is one of the world’s largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 34 countries across six continents. At dnata, we are by your side for the entire travel experience. dnata Airport Operations’ vast ground handling operations service the major global hub that is Dubai International Airport.

We deliver a seamless experience from check-in to baggage delivery for more than 80 million passengers and 140 scheduled airlines annually.

As an Administrator (6 Month Temporary Contract) within Dnata Airport Operations, you will be responsible to review and provide a comprehensive administration support required for coordinating department section functions and ensuring the smooth day to day operation of the department. This role is typically focused on the update and maintenance of administration databases and/or systems. Interaction with contacts within other departments is routine and usually uncomplicated.

The use of a computer and applications is at a more advanced level and somewhat frequent.

• Ensure administrative work undertaken complies with quality standards and is in accordance with department procedures, standards and policy.
• Support the coordination of administration material, requests, mail and equipment on a daily basis and as required for department related activities and corporate events.
• Provide a comprehensive admin systems support service including data entry, maintenance, update and support of relevant databases and in house equipment. Record transactional data in appropriate systems and produce reports as required. Collate, analyse, archive and retrieve data / information when necessary.
• Handle customer/employee requests, actioning transactions and queries in a timely manner and actively seek feedback to provide a high level of service with admin related queries. Obtain and disseminate information from relevant sections if not available.
• Complete timely and accurate processing of transactions, including audit, checking and necessary reconciliation for settlement of bills pertaining to corporate expenses and charges, as well as issuing relevant documentation.
• Provide comprehensive support in maintaining, issuing and tracking supplies, basic fixtures, fittings, and facilities utilisation to ensure safe operation where applicable.
• Other activities may include:
  • Conduct briefings and inductions/training as required for new joiners across grades 1-4.
  • Compile induction material and equipment required (as well as maintenance) for briefings/training.
  • Make suggestions for improvements and provide statistical and/or productivity analysis.
  • Allocate tasks for staff and update staff /team on new procedure/processes.

• Proven experience as an office administrator, office assistant or relevant role
• Outstanding communication and interpersonal abilities
• Excellent organizational skills
• Familiarity with office management procedures and basic admin principles
• Excellent knowledge of MS Office and office management software
• Proficiency in managing and analysing data.