Receptionist​/Customer Service M

Job Description

We are seeking a personable and professional Receptionist / Customer Service representative to join our team. As the first point of contact for our organization, you will play a crucial role in delivering exceptional customer service and ensuring a positive experience for all visitors and callers. Your excellent communication skills and ability to multitask in a fast‑paced environment will be essential to success in this role.

You will handle a variety of administrative tasks, provide accurate information, and coordinate with various departments. If you are a proactive problem‑solver with a passion for helping others, this could be the perfect opportunity for you to grow your career in a supportive and dynamic company. Join us and become an integral part of our team, contributing to the smooth and efficient operation of our office.

• Greet and welcome visitors with a warm and friendly demeanor.
• Answer, screen, and forward incoming phone calls in a timely manner.
• Provide accurate information in response to inquiries and requests.
• Maintain a clean and organized reception area at all times.
• Assist in scheduling and coordinating meetings and appointments.
• Manage and distribute incoming and outgoing mail and packages.
• Ensure proper security protocols for visitors and employees are followed.
• Perform basic administrative and clerical duties as required.
• Coordinate effectively with other departments and team members.
• Maintain an updated log of daily visitors and calls received.
• Assist with event planning and coordination, as directed.
• Provide support in handling customer complaints or concerns professionally.

• High school diploma or equivalent; higher education is a plus.
• Proven experience as a receptionist or in customer service roles.
• Excellent verbal and written communication skills in English.
• Ability to multitask and prioritize tasks efficiently in a busy environment.
• Proficient in using Microsoft Office Suite and basic office equipment.
• Strong organizational skills and keen attention to detail.
• Friendly and professional with a positive attitude towards work challenges.

Role Level: Mid-Level
Work Type:
Full‑Time
Country:
United Arab Emirates
City:
Dubai
Company Website:
Job Function:
Customer Service
Company Industry / Sector:
Recruitment & Staffing

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.