Executive Assistant

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a people‑first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end‑to‑end expertise across eight core service areas:
Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in‑store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi‑billion‑dollar parent company.

Provide high‑level executive, operational, and administrative support to Middle East leadership, enabling effective day‑to‑day execution while ensuring full confidentiality and adherence to organizational policies.

This is a hands‑on, execution‑driven role requiring strong judgment, deep local expertise, and the ability to independently own outcomes across executive support, office operations, compliance, finance coordination, and government relationships.

• Serve as a trusted partner to regional executives, ensuring seamless daily operations and proactive coordination across internal and external stakeholders.
• Manage complex calendars, meeting prioritization, and executive scheduling.
• Coordinate all travel logistics, including flights, accommodation, transport, and detailed itineraries.
• Act as the primary coordination point between executives, teams, and external partners.
• Track priorities, deadlines, and deliverables across multiple concurrent initiatives, ensuring timely follow‑up and escalation.
• Prepare meeting agendas, documentation, presentations, and briefing materials.
• Manage approvals, signatures, and documentation workflows using digital tools (e.g., Docu Sign).
• Oversee expense management and general executive office administration.

• Support expansion into additional Middle East markets, including entity setup coordination and operational readiness.
• Establish and manage local procurement processes in partnership with global Finance and Procurement.
• Source and manage vendors across facilities, IT, payroll, accounting, legal, and corporate services working with dedicated global departments.
• Track regional operating expenses, review invoices, and support cost optimization with the regional finance lead.
• Maintain strong operational controls, documentation standards, and vendor governance.
• Review and enhance administrative workflows to ensure efficient, compliant office operations.
• Coordinate logistics for visiting delegations, internal events, and external engagements in alignment with corporate brand standards.

• Manage visas, work permits, Emirates IDs, medicals, and immigration processes in coordination with PROs and free zone authorities.
• Ensure compliance with trade licenses, renewals, registrations, and regulatory filings.
• Maintain audit readiness across HR, employment, and operational processes.
• Act as primary liaison with UAE government entities, free zones (e.g., DMCC, DIFC, DDA), and external advisors.
• Monitor regulatory changes and assess operational implications.

• 6+ years of Executive Assistant, operations, or office management experience in a fast‑paced, multinational environment.
• Proven experience supporting C‑level or senior regional leadership.
• Strong knowledge of Middle East business operations
• Experience managing vendors, budgets, compliance, and external stakeholders.
• High emotional intelligence, discretion, and sound judgment.
• Proactive, execution‑focused mindset with the ability to operate independently.
• Fluent in English and…